Privacy Policy

At Etcera, your privacy is of the utmost importance to us. We are dedicated to safeguarding your personal information and ensuring that your privacy is protected in all our interactions. This Privacy Policy outlines how we collect, use, and protect your data.

Information we collect

We may collect the following types of information:

  • Personal information: name, email address, and any other details you provide during sign-up, when you contact us, or while using our services.
  • Usage data: how you use our services, including log data, cookies, and analytics data, used to improve user experience and our offerings.
  • Device information: data related to the device you use to access our services, such as IP address, browser type, and operating system.

How we use your information

The information we collect is used solely for the following purposes:

  • Service provision: to provide, maintain, and enhance our services.
  • Personalisation: to personalise content and recommendations based on your preferences.
  • Communication: to communicate with you about updates, announcements, and services related to Etcera.
  • Analytics: to analyse usage patterns and improve the platform's functionality and performance.
  • Security: to monitor and ensure the security and integrity of our platform.

Data sharing and disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your data in the following scenarios:

  • With your consent: when you have given us explicit consent to share your information.
  • Service providers: trusted service providers who assist us in operating our platform, conducting our business, or serving our users — provided they agree to keep this information confidential.
  • Legal compliance: when required by law, or to protect our rights, property, or safety, or that of our users or others.

Data security

We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure server environments, and access controls. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your rights

You have the following rights regarding your personal information:

  • Access: you can request a copy of the personal information we hold about you.
  • Correction: you can ask us to correct any inaccuracies in your personal data.
  • Deletion: you can request the deletion of your personal information, subject to certain legal obligations.
  • Opt-out: you can opt out of receiving communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through email or a prominent notice on our website.

Contact us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

Effective date: May 13, 2026.